Virgin Media £250 for 2Mbit Connection

I complained recently to Virgin Media about problems with my account. Well, it gets better. Have a look at the following two numbers, numbers are in bits per second:

  1. 56000      This is the theoretical speed of an ordinary dial up.
  2. 147456    This is currently the average speed of my connection

Not bad.  Virgin Media is 3 times faster than a dial up. Wow, slow down. The really shitty part is that I am paying for the following speed.

  1. 2000000

If we apply some simple maths to this we get:

2000000 / 147456 == 13.5

This means that my Virgin media bandwidth is 13.5 slower than what I’m paying for. At the current rate I would have to pay about £250 to get a real 2Mbit connection. Should I complain again…… Whats the point, I get through to someone who can only check the cable modem. You spend ages on the phone and they tell you nothing is wrong.

I hate changing services but this is becoming insane.

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