I complained recently to Virgin Media about problems with my account. Well, it gets better. Have a look at the following two numbers, numbers are in bits per second:
- 56000 This is the theoretical speed of an ordinary dial up.
- 147456 This is currently the average speed of my connection
Not bad. Virgin Media is 3 times faster than a dial up. Wow, slow down. The really shitty part is that I am paying for the following speed.
- 2000000
If we apply some simple maths to this we get:
2000000 / 147456 == 13.5
This means that my Virgin media bandwidth is 13.5 slower than what I’m paying for. At the current rate I would have to pay about £250 to get a real 2Mbit connection. Should I complain again…… Whats the point, I get through to someone who can only check the cable modem. You spend ages on the phone and they tell you nothing is wrong.
I hate changing services but this is becoming insane.